Lactation Support Services

What are your qualifications?

Kimberly has been an International Board Certified Lactation Consultant (IBCLC) since 2007. The IBCLC is the highest certification available in lactation. She has extensive experience assisting families with more common circumstances such as painful latch and low milk supply as well as more complicated situations such as prematurity, infant genetic syndromes, severe maternal illness, and many other difficulties. Kimberly's current focus is on training new lactation consultants, so she began expanding the practice in 2018. Rachel and Kristen are IBCLCs that were trained by Kimberly. Elizabeth is an intern that joined the group in 2024. She has completed lactation training with Kimberly and helps clients under direct supervision from an IBCLC while she completes her clinical training.

What is included in lactation support services?

A typical appointment includes a home or office visit in B/CS with unlimited email follow-up

What should I expect at my appointment?

While every situation is a little different, most visits last about one hour. During your visit, we will discuss your and baby's medical history and the consultant will perform exams appropriate to your situation. We will discuss your concerns and assist you with achieving a comfortable latch. We will work together to develop a treatment plan that works for you and after your appointment we will provide you with a summary of what we discussed so you have it for your reference. If you are seeing an intern, one of the IBCLCs is available to step in if the intern is uncertain of the best way to address your concerns. Behind the scenes, we collaborate regularly to be sure every client receives evidence-based care.

What if I don't need to be seen in person?

Some mothers have already achieved a comfortable latch and good milk supply, but would like to have easy access to a professional to answer other questions they may have along their breastfeeding journey. For these situations, we offer emails-only support. This allows you to have a lactation consultant "on call" to answer your questions with minimal waiting. In the era of Covid we have also discovered that some parents prefer video call appointments or would like to access our services even though they don't live in our area and we are happy to meet this need. While not strictly necessary, it's helpful to have a support person available that can move the camera around during the appointment as needed to assess latch. Please be aware that we cannot complete an adequate assessment for oral ties without an in-person examination.

What is the cost for these services?

Appointments through Mom's Milk B/CS are self pay with payment due after your appointment. We allow you to choose a payment amount that you can afford and think is fair for the services you receive. We provide suggested payment amounts based on your household income and those range from $50 to $150. You can preview our payment page here. Your payment includes an emailed care plan summarizing the visit as well as continued support over email and quick weight checks we deem necessary. If a full follow-up visit is requested, we may ask for an additional payment to cover our time and travel. Please rest assured that our clients all receive the same level of care regardless of how much they choose to pay. We are passionate about making sure quality care is available at an affordable price.

Do you take insurance?

We have chosen not to take insurance at this time. A self-pay model allows us to prioritize personalized, family-centered care without the restrictions on number of visits and length of visits that insurance contracts can place on providers. Utilizing insurance would require us to work with a third-party organization that would: maintain your care records in their system, control how you're billed, and require pre-approval steps that can delay your first appointment. We also still would not be in-network for several large local insurance plans. We believe we are better able to provide the care you deserve when third-party companies aren't involved.