Lactation Support Services

What are your qualifications?

Kimberly has been an International Board Certified Lactation Consultant (IBCLC) since 2007. The IBCLC is the highest certification available in lactation. She has extensive experience assisting families with more common circumstances such as painful latch and low milk supply as well as more complicated situations such as prematurity, infant genetic syndromes, severe maternal illness, and many other difficulties. Kimberly's current focus is on training new lactation consultants, so she has added Rachel and Julie to the practice as interns.  Rachel completed her training in 2020 and is also an IBCLC. Julie became a Certified Lactation Counselor in 2020 and is working toward certifying as an IBCLC.

What is included in lactation support services?

A typical appointment includes a home visit in B/CS with unlimited email follow-up

What should I expect at a home visit?

While every situation is a little different, most home visits last about one hour, depending on how cooperative baby is and how many questions you have. During your visit, we will discuss your and baby's medical history and, the consultant will perform exams appropriate to your situation. We will discuss your concerns and assist you with achieving a comfortable latch. We will work together to develop a treatment plan that works for you and after your appointment, we will provide you with a summary of what we discussed so you have it for your reference. Behind the scenes, Kimberly completes chart reviews as part of her supervision of Rachel and Julie's work to be sure your case is being handled appropriately.

What if I don't need to be seen in person?

Some mothers have already achieved a comfortable latch and good milk supply, but would like to have easy access to a professional to answer other questions they may have along their breastfeeding journey. For these situations, we offer emails-only support. This allows you to have a lactation consultant "on call" to answer your questions with minimal waiting.

What is the cost for these services?

Unfortunately, many health insurers still do not cover private lactation consultant services (outside of a hospital or doctor's office). This is because the IBCLC is an international certification, but we are not licensed by most states (insurers only contract with licensed providers). While some insurers reimburse for lactation services on an out-of-network basis, this is far from universal and generally requires quite a bit of work on the parents' part. It has been our experience locally that Blue Cross/Blue Shield will not reimburse for services, and Aetna will. Despite these difficulties, we feel it is important that all families who wish to access lactation support are able to do so. To meet this goal, we have a sliding scale based on income and are willing to negotiate. We will not turn you away for inability to pay.